so, you need a new website
(We got you)
We build websites for Australian organisations that have outgrown their marketing website and need something easier to run, faster to update, and built to last.
What we build
services
With over two decades of building websites, we've learned what actually matters.
Now? Your team publishes content in minutes, not days. New staff get up to speed in one training session, not weeks. The whole system grows with you with no expensive rebuilds every three years when you outgrow it.
We've proven this works: non-technical teams publishing daily while IT focuses on strategic work. Government security standards met from day one. And with 99.9% uptime across our portfolio, your critical operations keep running.
This is what "operational excellence" looks like, because your website isn't just a marketing tool. It's operational infrastructure that should make everyone's job easier, not harder.
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For teams who’ve outgrown their current site and don’t have time to outgrow the next one.
This isn’t just about looks. It’s about a website that works the way your organisation does, under pressure, across departments, and without relying on IT every time someone needs to make a change.
What you’ll actually get:
A stable, secure system your whole team can update without fear
Structured content that handles complexity — events, portals, maps, enrolments, news
Smart workflows and clear permissions, so updates don’t get stuck waiting for sign-off
A platform that grows with you (not one you’ll have to replace in two years)
Integrations that connect cleanly to your existing tools
Full control, zero plugin mess, and no mystery handovers
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Digital Infrastructure & Site Strategy
For ops leaders who need the site to make sense not just look good.
You’ve already had the “strategy” deck. Now you need infrastructure: a system that reflects how your org actually works, and won’t collapse when things get complex.
How we make that happen:
Clear site architecture that maps to your real-world operations
Systems that scale without needing rebuilds or workarounds
Reporting and SEO foundations baked in from the start
Stack choices and specs that pass board scrutiny
Zero jargon, zero guesswork, every decision explained and backed up
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For teams who need long-term support.
The real work starts after launch. We don’t disappear. You’ll have a support team who knows your build inside and out, because we were the ones who built it.
You can expect:
Clear documentation and actual handovers (not a zip file and goodbye)
Fast, human support — no ticket black holes or help desks in another timezone
A long-term partner who knows your systems, stakeholders, and quirks
Support that builds confidence, not dependence
Trusted by leading australian organisations
CLIENTS
We partner with Australian organisations whose operational needs go beyond what a standard website can handle. From government compliance requirements to multi-department coordination in education, we build websites that actually support how you work.
Results your whole team can feel
work
We measure success by one thing: whether your website makes your job easier or harder. Every project starts with understanding your operational reality, then building solutions that actually work in practice, for now and in the future.
Whiteman Park
Captured more quality feedback in 30 days than the previous 12 months combined.
COUrt grammar school
Manages events across multiple grades with the click of a button, saving 5+ hours a month.
TRILlion Trees
Exceeded their monthly target for the Black Cockatoo drive with a custom donation system.
WAYFINDER WINES
Updating products, tasting notes, and discounts now takes minutes, saving staff valuable time.
PERth Symphony Orchestra
Empowers their team to quickly update and publish new event details in minutes (not hours).
B Cosmetics
Compliance updates now take 1 day (not weeks), bookings up 12%, and staff freed from admin tasks to focus on clients.
BLACK Duck Seat Covers
Whatever it is, the way you tell your story online can make all the difference.
Brightwood Baldivis
Updates now take 30 minutes (down from hours), lots consistently sell out, and the team manages everything directly without external support.
Comet Bay College
Staff now update content independently, keeping parents informed in real-time instead of battling an outdated system.
Valuing Children Initiative
Professional government-ready design strengthens legislative advocacy while integrated donations and safety features serve their child protection mission.
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![Parcel Property]()
The team at Lab 385 helped provide us with a custom website solution to meet the business goals for Brightwood Baldivis. They continue to provide ongoing support in line with our requirements in a quick and professional manner. We are extremely happy with the result the team at Lab 385 have helped us achieve.
Parcel Property -
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Lab 385 brought our school's vision to life with a website that beautifully reflects our connection to the bush and nature. Their approachable, professional team made collaboration easy, and their expertise exceeded our expectations.
Court Grammar School
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Lab 385 are fantastic and a pleasure to work with. I would highly recommend you to anyone.
Visit Broome
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Lab 385 got exactly what we wanted and have made creating this website so easy and enjoyable.
B Cosmetics
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Ever since I launched my new website, I got so many quality leads, I am booked out for the first time!
Katalyse Consulting
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Working with Lab 385 was excellent - Jess created something that I’ve always dreamed of and she’s so intuitive.
MiSELF
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We’re so impressed with the 232% increase in product inquiries since we launched the product finder!
Black Duck Seat Covers
You've already done the "nice" website
ABOUT uSNow you need one that actually works.
We started Lab 385 after noticing something: million-dollar organisations were struggling with websites that looked great but couldn't keep up with their actual operations.
We asked ourselves: What if we built sites differently? What if we focused on the unglamorous stuff that actually matters — the workflows, the integrations, the daily reality of managing content?
That's exactly what we do. We embrace the complex challenges that others find tedious: legacy system integrations, stakeholder coordination, security requirements. These aren't obstacles; they're puzzles we've gotten good at solving.
When someone says, "It can't be done", we get curious. Usually, it can be done — just differently than expected.
This isn't about bells and whistles. It's about building systems that last.