government
Web Design in Perth

Website Design: What we build

Government organisations across Western Australia trust Lab 385 to build websites that solve operational headaches while protecting reputation.

We understand the scrutiny of public service and multi-stakeholder complexity, which is why our sites feature department-managed content zones and approval workflows.

Your website is essential infrastructure — with WCAG 2.1 AA compliance built-in and proven results like 74% traffic increase at Whiteman Park, we help government teams deliver services confidently online.

A man with glasses and a beard, wearing a black t-shirt, sitting at an office desk, working on a computer, with a telephone, keyboard, notebook, and documents on the desk.
services
A woman with blonde hair, glasses, and earrings is sitting at a desk, looking at a laptop and smiling with her chin resting on her hand.

Built for How Government Works Best

Your website becomes powerful infrastructure connecting public services with citizens. Every site we build exceeds WCAG 2.1 AA accessibility standards and government security requirements from the foundation. Department-managed content zones, approval workflows, and outstanding citizen service come standard because we value the importance of public service.

WCAG 2.1 AA Fully Compliant
Australian Hosted Data Sovereignty Guaranteed
Since 2018 Supporting WA Government

Transform Your Service Delivery

Your website becomes the bridge between departments and citizens — empowering your teams to serve communities effectively while maintaining governance and compliance standards that build public trust.

  • Department independence through content zones and streamlined workflows
  • Citizen empowerment with 24/7 self-service access to information
  • Rapid response capability for emergency communications across all pages
  • IT team liberation to focus on strategic initiatives
  • Complete transparency through audit trails and version control
Security First: Enhanced security through progressive enhancement. All functionality works seamlessly across government-standard browsers and devices.

A Website That Empowers Everyone

For Directors & Executives

  • Complete Compliance: WCAG 2.1 AA, privacy laws, records management achieved
  • Total Security: Australian hosting, robust protocols, comprehensive audit trails
  • Operational Efficiency: Teams freed to focus on strategic priorities
  • Citizen Satisfaction: Clear service delivery empowering community access

For Department Teams

  • Simple Content Management: Update your sections independently
  • Clear Governance: Approval workflows maintaining accountability
  • Built-in Confidence: Safe editing with automatic compliance protection
  • Local Support: Perth team available during business hours

Everything Your Government Website Needs

🏛️

Service Directories

Citizens find services quickly and efficiently

🚨

Emergency Alerts

Deploy urgent notices instantly across all pages

📋

Form Builders

Create accessible forms that citizens can complete easily

💳

Payment Systems

Secure processing for rates, fees, and permits

🌏

Multilingual Support

Welcome diverse communities in their languages

🔐

Security & Compliance

Government-grade security with comprehensive audit trails

Real Website Results for Government

Featured: Whiteman Park's Website Transformation

Whiteman Park, one of Western Australia's premier recreation and cultural precincts, partnered with Lab 385 to transform their website into a powerful citizen service platform.

74% Overall traffic increase
70% Organic search growth
95% Mobile usage growth
80% Reduction in IT tickets

The Opportunity: Transform the website into a self-service platform where citizens could find information instantly and departments could communicate directly with their communities.

Our Approach: Lab 385 invested 8 months in user research, tracking visitor interactions to understand citizen needs. The resulting Craft CMS platform empowered departments with independence while maintaining governance standards.

"This gives us an ongoing insight trail we're feeding directly into the build. We can now update content without calling for help. The drag-and-drop interface with predefined content blocks means our team can create professional layouts in minutes, not hours."

— Sarah Stevenson, Marketing & Community Engagement Officer, Whiteman Park
Whiteman Park website homepage showing visitor information and park facilities

7+ Years of Continuous Partnership: The relationship continues to evolve, with ongoing optimisation and support ensuring the website grows alongside citizen needs and department capabilities.

Building Government Websites That Empower Citizens

1
Discovery & Vision
Understanding your goals and opportunities
2
Citizen Research
Learning how to serve your community best
3
Secure Development
Building on Australian infrastructure
4
Team Empowerment
Training for complete independence
5
Launch & Growth
Supporting your ongoing success

Government Website Insights

How do you ensure WCAG compliance?

Every page undergoes automated and manual testing throughout development. We test with real users including people with disabilities, and provide comprehensive compliance documentation for your records.

What about data sovereignty?

All hosting is on Australian servers with Australian support teams. Your data stays in Australia. We maintain full compliance with government data requirements and privacy legislation.

Can non-technical staff manage content easily?

Yes! Whiteman Park staff update content daily independently. Role-based permissions ensure safety while drag-and-drop interfaces make publishing intuitive and efficient.

How long does a government website project take?

Typically 12-16 weeks, structured to align with procurement requirements. Projects can span financial years when needed, with milestone-based delivery and audit-ready documentation.

Why WA Government Organisations Choose Lab 385

  • Public Sector Expertise: Deep understanding of government requirements and processes
  • Proven Success: Whiteman Park achieving 74% traffic increase, 7+ year partnership
  • Compliance Leadership: WCAG, privacy, and security standards exceeded
  • Local Partnership: Perth-based team, accessible and accountable
  • Long-Term Vision: Websites built for continuity and growth
  • Australian Infrastructure: Data sovereignty and performance guaranteed

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