Geraldton Grammar School

Geraldton Grammar School partnered with Lab 385 to transform an outdated, high-risk site into a mobile-first, SEQTA-integrated platform that empowers staff and serves over 600 families with ease.

The Opportunity

Empowering 600 families
through mobile-first transformation

Geraldton Grammar School recognised an extraordinary opportunity to revolutionise how they connect with their school community. As the school celebrated significant milestones, they envisioned a digital transformation that would match their reputation for educational excellence and serve their 600 families with distinction.

The school saw potential to create a seamless digital experience that would empower parents with instant access to essential information while freeing staff from routine enquiries. With modern families primarily accessing school information via mobile devices, Geraldton Grammar was ready to lead the way in mobile-first educational communication.

This transformation opportunity aligned perfectly with their commitment to excellence. By creating separate pathways for current families and prospective parents, integrating with SEQTA, and optimising server performance, the school would establish new standards for digital engagement in education.

Mobile Excellence

Creating seamless experiences for parents accessing information on the go.

Dual Pathways

Tailoring experiences for current families and prospective parents.

System Optimisation

Building robust infrastructure for reliable performance.

Our Approach

Strategic Transformation Within Educational Constraints

Our comprehensive discovery revealed Geraldton Grammar needed solutions that respected both their budget and their community's needs. The transformation balanced urgency with thoroughness, ensuring no disruption to school operations while delivering exceptional results.

Discovery & Planning

Mobile usage analysis revealing parent patterns
Navigation pain point mapping
Server capacity audit and optimisation
Stakeholder requirement gathering

Design & Architecture

Mobile-first responsive framework
Dual-audience navigation design
Parent Hub secure architecture
SEQTA integration planning

Development Phase

Craft CMS implementation
Server optimisation protocols
File handling systems
Password-protected portals

Content Migration

Strategic content reorganisation
Image optimisation achieving 30% reduction
Document workflow setup
SEO foundation implementation

Training & Launch

Comprehensive staff training
Documentation delivery
Soft launch testing
Full deployment celebration

The Solution

From Phone Calls to Self-Service Success

Lab 385 delivered a comprehensive transformation that revolutionised how Geraldton Grammar School serves their community, creating seamless digital experiences that empower families and staff alike.

Mobile Transformation

From 8/100 score to fully optimised mobile performance

Parent Hub

SEQTA-integrated secure portal for instant information access

Server Stability

From 94% critical capacity to 82% with room to grow

File Optimisation

30% size reduction maintaining quality for faster loads

Dual Navigation

Separate pathways for current and prospective families

Rapid Response

From days to minutes for critical support needs

The Results

Excellence Through Partnership

Mobile performance transformed from crisis to excellence. The mobile score improved dramatically from just 8/100 to fully optimised performance, enabling parents to access term dates, canteen information, and urgent updates seamlessly on their phones. This transformation eliminated the daily stress on office staff who previously fielded routine enquiries that parents can now resolve independently.

Server stability created a foundation for growth. By reducing server capacity from a critical 94% to a stable 82%, Lab 385 averted potential system failures during peak usage. The proactive approach included careful file optimisation, achieving 30% size reduction without compromising quality. This foresight transformed potential crises into smooth operations.

Proactive partnership delivers exceptional support. The ongoing relationship demonstrates the value of genuine partnership beyond transactional support. Lab 385's proactive monitoring and rapid response times transform potential multi-day issues into minor inconveniences, allowing staff to focus on education rather than technical firefighting. The support approach prioritises prevention over reaction, ensuring smooth operations year-round.

The ongoing partnership continues to exceed expectations. Now in its fifth year, the relationship demonstrates the value of genuine partnership. Staff manage content independently through the intuitive CMS, parents enjoy self-service access to information, and the entire school community benefits from reliable, responsive digital infrastructure that grows with their needs.

Industry

Independent
Education

Location

Geraldton
Western Australia

Services

Mobile Optimisation
System Integration
Ongoing Support

Website

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