Ngaanyatjarra Lands School

From locked-out to logged-in: a self-managed school website built for remote WA communities and staff.

Empowering remote education
through digital independence

Serving some of WA's most remote communities, Ngaanyatjarra Lands School recognised an opportunity to transform how they connect with families and staff across vast distances. The school envisioned a future where their team could manage digital communications independently, ensuring timely updates reached their remote community without delays or dependencies.

Lab 385 saw the potential to create more than just a website. This was an opportunity to empower educational staff in remote Australia with tools designed specifically for their unique context. The vision extended beyond technical solutions to building genuine digital confidence among school administrators.

The transformation opportunity aligned perfectly with the school's commitment to self-determination and community empowerment. By creating systems that school staff could truly own and operate, the project would demonstrate how thoughtful technology design can bridge vast geographical distances while respecting local autonomy.

Mobile-First Access

Enabling families to connect via phones in low-bandwidth remote areas.

Staff Empowerment

Building confidence through plain English training and ongoing support.

Remote Communities

Designing for unique geographical and connectivity challenges.

Building for Independence

Lab 385 approached the project with a clear philosophy: build for the people who will use it, not just for launch day. This principle guided every decision, ensuring the school received not just a website, but a sustainable digital solution they could confidently manage.

Understanding Context

  • Remote community needs assessment
  • Connectivity and bandwidth analysis
  • Staff capability mapping
  • Multi-campus requirements gathering
1

User-Centred Design

  • Mobile-first responsive approach
  • Low-bandwidth optimisation
  • Clear navigation structure
  • Accessibility standards compliance
2

Simplified Backend

  • Intuitive content management setup
  • Role-specific campus access
  • Plain English interfaces
  • Automated backup systems
3

Knowledge Transfer

  • Tailored staff training sessions
  • PDF handover guides creation
  • Video tutorials development
  • Ongoing support framework
4

Technology That Empowers

Lab 385 delivered a comprehensive transformation that gave Ngaanyatjarra Lands School true ownership of their digital presence, creating sustainable independence through thoughtful design.

Mobile Excellence

Low-bandwidth design ensuring families can access information on any device

Clear Documentation

Plain English guides and video tutorials for confident management

Campus Management

Role-specific access enabling each campus to manage their content

Speed Optimisation

62% faster page loads for seamless access in remote locations

Staff Training

Tailored sessions building confidence for independent management

Flexible Support

Teaching-focused assistance emphasising skill building over dependency

True Digital Independence

The transformation delivered remarkable results across every metric. Over three years since launch, the school has not lodged a single support ticket for basic content updates. Staff manage everything in-house with confidence, from routine updates to major content changes. This independence represents a fundamental shift in how the school operates digitally.
The partnership continues to flourish after three years. The ongoing low-friction support relationship demonstrates the sustainability of the solution. Rather than creating dependency, Lab 385 built systems that empower. The school maintains complete ownership while knowing expert support remains available when needed for growth and enhancement.

Industry

Remote Education
Western Australia

Partnership

3+ Years
Ongoing Support

Services

Website Development
Training & Support
Digital Empowerment

Website

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